In any situation, our emotions are linked to how we think about or interpret the situation or the behaviour of those involved, i.e. how we think influences how we feel.  Both of these will determine how we react in that moment.  But what about when we look back and reflect on past situations and outcomes? … Read more

I work with senior managers helping them to become more emotionally intelligent leaders and in this series of articles will explore some of the themes that come up in this work. One of the areas that seems to challenge many managers is how to deal with the people-related aspects of their role. On further discussion… Read more

  I work with senior managers helping them to become more emotionally intelligent leaders. In this and subsequent articles I will explore some of the themes that come up in this work. We start at the beginning, with the case for understanding emotions in business. It is sometimes said that emotions are a liability or… Read more