In any situation, our emotions are linked to how we think about or interpret the situation or the behaviour of those involved, i.e. how we think influences how we feel. Both of these will determine how we react in that moment. But what about when we look back and reflect on past situations and outcomes? … Read more
Why leaders need to learn to ‘deal with people’ and their emotions
I work with senior managers helping them to become more emotionally intelligent leaders and in this series of articles will explore some of the themes that come up in this work. One of the areas that seems to challenge many managers is how to deal with the people-related aspects of their role. On further discussion… Read more
The case for embracing emotions
I work with senior managers helping them to become more emotionally intelligent leaders. In this and subsequent articles I will explore some of the themes that come up in this work. We start at the beginning, with the case for understanding emotions in business. It is sometimes said that emotions are a liability or… Read more
What you say about you…
Following one of my recent Learn-n-Share updates I was asked about personal branding for senior managers. One definition of personal branding is “the ongoing process of establishing a prescribed image or impression in the mind of others about an individual, group or organization” (Los Ellis 2009). Much of what is written about personal branding focuses… Read more
Titles don’t make a leader…
…it’s how you behave that makes the difference. One of the most interesting books on leadership that I have read recently is “The Leadership Challenge” by James Kouzes and Barry Posner. The title for this article comes from that book. I suggest you read it and I have summarised their 5 Practices of Exemplary Leadership… Read more
Clearing the Twitter Fog – Part 2
How to understand and optimise your Twitter results. Last week I shared 8 things I had learnt about making Twitter work for my business. The obvious next questions are, how do you know what is working and how do you improve your results? That’s where Twitter Analytics comes in; to help you track and optimise… Read more
The Big UK Content Marketing Benchmarks Study 2015
How effective is your content marketing? Is the question posed to marketers every year as part of Content Marketing Institute and the Direct Marketing Association’s Benchmarks Budgets and Trends report. The 2015 report – sponsored by Axonn Media – is full of surprises, both inspiring and frustrating and is a must read for all UK… Read more
Thinking correctly under pressure
Simple 7-question technique for a success mindset Watching England win their first two matches in this year’s 6 Nations got me thinking back to when Clive Woodward managed England to victory in the 2003 Rugby World Cup. (Sorry if you are not an England supporter – please keep reading). In particular how a tea cup… Read more
Clearing the Twitter Fog
8 things I learnt about making Twitter work for my business I have been using Twitter for a while without really integrating it into an overall plan for marketing my business or building relationships with potential clients. So it feels like the Twitter mist is finally beginning to clear, about how to make it work… Read more
Not getting the clients you want?
Here are three reasons why you may not be getting enough clients or you may not be getting the type of clients you want for your business… Sign up to the Webinar to find out how to Focus your Marketing to get more clients. 1. You can’t decide where to begin. Marketing can seem overwhelming…. Read more









